Support

Updated October 16, 2026

For help with Better in Four, email dev@cramistry.com. Include your iPhone model, iOS version, app version, and what happened. Screenshots can help; leave out anything private.

Updating the iPhone app

Check the App Store for an update, then close and reopen Better in Four. Avoid deleting the app as a troubleshooting step: doing so can remove your progress.

Practicing offline

Words, Math, Atlas, Timeline, Review, word roots, and math shortcuts are included with the iPhone app. Practice works without an internet connection. If it will not open, close and reopen the app, then contact support if the problem continues.

Missing progress

Progress belongs to the app on that device. There is no account, cloud recovery, or automatic transfer to another device. Clearing local data or deleting the app can remove saved progress.

Interrupted practice

Daily practice pauses when the app goes into the background. Return to Today and choose the topic’s Resume action to continue.

Widgets and reminders

Open Better in Four if your widget needs to refresh. You can manage optional reminders in Profile and check notification permission in your iPhone’s Settings.